It is very user-friendly and simple to update content to best fit my company and the AI suggested posts are helpful in creating a content calendar. It's also great to be able to post Tiktok content in addition to Facebook and Instagram. The Soci University courses made it very easy to understand how the platform worked right from the start.

I use SOCi to manage and reply to store reviews for our 18 locations, and I find it incredibly useful for being notified every time a review is posted. I like the AI-generated responses, which really stand out for me, along with the ability to create templates to respond to common reviews. These features help me be more productive, allowing me to spend less time thinking and replying manually to each review. I also appreciate how adding new stores is seamless.

It helps me with my social media content